ConvoClerk pulls WhatsApp, Instagram, Telegram, web chat, e-mail and marketplace messages into one shared inbox — then gives every contact a pipeline stage, an owner and a next action, so nothing goes cold.
One inbox for every place your customers already write to you
A message arrives, gets answered, becomes a deal, becomes work, gets followed up at scale and finally gets measured. Same record, six screens.
Active and archived tabs, unread counts, full-text search, and filters by channel, label and assignee — updating live as messages land. Assign, tag, archive or schedule a follow-up without leaving the thread.
A WhatsApp message, an Instagram DM and a marketplace question about the same person do not become three histories. They become one contact — with its leads, its tasks and a single merged timeline.
Channel setup, automations, bookings, a public API, permissions and data retention — configured by you, not by a support ticket.
Meta WhatsApp Cloud API with embedded signup, Telegram, web chat, Mercado Livre and OLX. Each channel keeps its own webhook view, secret and status.
Run a script when a conversation carries the right tag — or for everyone. Parameters come from a schema, so each automation renders its own form.
Publish availability, let customers book from a link, and see every appointment on a calendar next to the conversation that created it.
Send and receive messages on your own channels programmatically, with an interactive explorer in the docs and per-channel webhook secrets.
Client-owned Meta connections, secure token handling, tenant separation, a documented deletion flow and configurable history retention.
Operators, company admins and administrators, with per-operator permissions and an option to show the operator's name in outgoing messages.
History is kept for 30 days by default. An administrator can set an exact period, with a seven-day grace window before any shortening takes effect.
A base subscription per configured channel plus retained-history storage. Applicable WhatsApp fees are billed by Meta directly to your WhatsApp Business Account.
Quote requests, availability questions and follow-ups where a late reply costs the job.
Your next sale is already in your inbox. ConvoClerk makes sure you answer it first — and never let it go cold.
A base subscription for each configured channel slot, plus the storage your retained history actually occupies. No per-message fee from us; applicable WhatsApp fees are paid directly to Meta.
Retained messages and attachments are billed separately by the storage they occupy. WhatsApp fees remain payable to Meta.
WhatsApp through the official Meta Cloud API, Instagram, Telegram, a web chat widget for your site, e-mail, and the Mercado Livre and OLX marketplaces. You can also send and receive on your own channels through the public API.
Yes — the connection is yours. ConvoClerk uses Meta's embedded signup so the WhatsApp Business Account, the number and the access stay under your business, and you can disconnect at any time.
No. Draft with AI writes a suggestion inside the composer, and a person edits and sends it. Separately, you can enable a Typebot chatbot per channel — that is an explicit configuration, never a default.
A base subscription per configured channel slot, plus the storage your retained history occupies. We do not charge by message volume. WhatsApp fees, where they apply, are billed by Meta directly to your WhatsApp Business Account.
Thirty days by default. An administrator can set an exact period in whole days; shortening it takes effect after a seven-day grace window, so nothing disappears unexpectedly.
Yes. Operators, company admins and administrators see different parts of the product, and operators can be granted granular permissions such as assigning chats. You also choose whether the operator's name appears in outgoing messages.
You can request deletion of your account data, customer data or channel data at any time through the data deletion page. Disconnecting a channel immediately stops new data from arriving on it.
Connect one channel, invite your team, and see the difference on the conversations you are already having today.
No credit card required · setup in under an hour